QUESTIONS

Taking care of Snuggle Boo is effortless. Simply release the outer cover, toss it in the washing machine on a gentle cycle, and let it air dry or tumble dry on low. The fun-proof base is just as easy, machine wash it or wipe it clean for a quick refresh, and let it air dry or tumble dry on low. You won’t need to wash it after every use since it’s odor-resistant and dries quickly, staying fresh for multiple nights before needing a full clean. It’s designed to keep up with your life, no extra hassle required.

Sometimes you just want your partner to know what’s on your mind without having to say anything. That’s exactly what Snuggle Boo does. When you bring it out, it sends a subtle, unspoken signal that sets the mood without any awkwardness. No distractions, no worrying about the sheets or the cleanup—just the two of you, fully in the moment. Over time, it naturally becomes part of your shared intentions, creating a sense of connection that feels effortless and exciting every time.

Yes! The covers by request only, available two colors in a new vegan silk. White, Pink.

It is specifically sized smaller than a normal blanket - 200cm x 150cm. Large enough of cover your bed, couch, and wrap around you. Small enough to fit in a washing machine.

We want you to feel completely confident in your purchase, which is why every Snuggle Boo comes with a one-year manufactures warranty against any manufacturing defects—If anything isn’t right, just reach out and we’ll take care of it. We also offer a satisfaction guarantee, so if for any reason you don’t love your Snuggle Boo, we’re here to help. No stress, no worries, just cozy, effortless comfort.

If you’re located in Australia standard shipping is free on all orders over $50. For orders under $50, standard shipping is $9.99.

We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and / or at checkout. To be eligible for a return: 1. Item(s) must be initiated for return and placed in the post within 30 days of the date your order is delivered/received. 2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty. 3. Item(s) must be returned in the original packaging, and in ‘as new’ condition. This includes attached swing tag, shoe boxes, ribbons and specialty packaging. 4. You must provide a photo of your item/s prior to shipping so we can assess the condition. *Please note: If you claim a refund on a bundle, the bundle pricing is no longer valid. The items you keep will default to the current sale price and a refund will be given for the remaining amount. Shipping costs are final and non-refundable. Once your order has been shipped, we cannot issue a refund for the shipping charges.

Although Post Haste quote us 2-8 business days for standard delivery, they may not always be able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date. If your order isn’t delivered within 20 business days, please contact us and we can launch an investigation with Post Haste. *Please note: The investigation outcome timeline can vary from courier to courier. We’ll do our best to help with a timely resolution.

Something not quite right with your order? Don’t worry, Snuggle Boo customer service team is ready to help. If you don't see what you are looking for here in the FAQ's, please contact us and advise us of your issue. At suppot@snugglebooblankets.com We’ll endeavor to resolve any issues as quickly as possible.

Visit the contact us page to leave a message or via suppot@snugglebooblankets.com, and we’ll get back to you as soon as we can. Our customer care team are available via email anytime, or alternatively phone call at your request.